to all the raleigh readers: DO NOT EVER use the enterprise-rent-a-car downtown branch....
we were supposed to be on our way up to IKEA in woodbridge, VA to pick up our kitchen cabinets and all sorts of other goodies today... but oh no. i reserved a cargo van from that enterprise and when we show up to pick it up today, they don't have one?! i mean, who does that? it's their sole purpose of existence to have cars/vans to rent.
so basically the guy was a total a**. he didn't even offer a coupon for a free or discounted rental next time. (what happened to customer service?) so there were no vans available to rent anywhere today. (not that the enterprise guy helped us in trying to look for one) so we will have to go tomorrow. but we've wasted 5 hours of work time prepping to go... very angry we are.
so really... i know it's convenient for all of us downtown raleigh folks... but DON'T go to that enterprise!
24 May 2008
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